Workflow contextDhan Assist answers customer chats on orders, F&O margin, KYC, algo and backtest questions and complaints, in English, Hindi and Hinglish. Synthetic benchmark written for the demo; today's model is a frontier model.
- Workflow
- dhan-assist-support
- Captured
- SDK
- Description
- Dhan Assist answers customer chats on orders, F&O margin, KYC, algo and backtest questions and complaints, in English, Hindi and Hinglish. Synthetic benchmark written for the demo; today's model is a frontier model.
180
Traces
₹22.09
LLM cost
₹0.123
Cost per conversation
2.7 s
Median latencyHalf of the replies are faster than this.
6.5 s
p99 latency99 of 100 replies are faster than this.
0.0%
Errors
Topics
5 topics · updated 21 Oct, 5:30 am · click a topic to filter
Instructions for Dvar (optional)
None saved.
| Time | Trace | Input | Topic | Steps | Latency | Cost |
|---|---|---|---|---|---|---|
| 17 Oct, 8:08 am | 3c588855 | इस महीने 1,240 चार्ज क्यों कटे? आपने तो ज़ीरो ब्रोकरेज कहा था। | Complaints and escalation | — | 3.0 s | ₹0.173 |
| 17 Oct, 7:51 am | 458716bf | Why are my charges 2,610 this month? You said zero brokerage. | Complaints and escalation | — | 2.4 s | ₹0.132 |
| 17 Oct, 1:14 am | d02715e7 | subah app band tha aur mera 14,750 ka loss ho gaya, yeh bilkul theek nahi hai | Complaints and escalation | — | 2.2 s | ₹0.120 |
| 16 Oct, 11:16 pm | 922cb054 | I want to talk to a real person, not a bot | Complaints and escalation | — | 1.6 s | ₹0.094 |
| 16 Oct, 10:42 pm | a66d2699 | 5 दिन हो गए, 75,000 की निकासी अभी तक बैंक में नहीं आई | Complaints and escalation | — | 2.3 s | ₹0.166 |
| 16 Oct, 9:29 pm | 0c516508 | There's a IDEA trade in my account I never placed! | Complaints and escalation | — | 2.8 s | ₹0.117 |
| 16 Oct, 6:00 pm | 94348389 | My 75,000 withdrawal still hasn't reached my bank after 5 days | Complaints and escalation | — | 2.9 s | ₹0.125 |
| 16 Oct, 2:43 pm | 99d1ccd5 | मुझे किसी इंसान से बात करनी है, बॉट से नहीं | Complaints and escalation | — | 1.7 s | ₹0.128 |
| 16 Oct, 11:08 am | 2173bad5 | मुझे किसी इंसान से बात करनी है, बॉट से नहीं | Complaints and escalation | — | 1.8 s | ₹0.128 |
| 16 Oct, 6:31 am | f41e4fbd | मेरा 3,400 ब्रोकरेज अभी वापस करो वरना SEBI में शिकायत करूँगा | Complaints and escalation | — | 2.3 s | ₹0.152 |
| 16 Oct, 5:35 am | 932f1735 | इस महीने 2,610 चार्ज क्यों कटे? आपने तो ज़ीरो ब्रोकरेज कहा था। | Complaints and escalation | — | 2.9 s | ₹0.112 |
| 16 Oct, 3:02 am | 9b044cc5 | My 1,20,000 withdrawal still hasn't reached my bank after 4 days | Complaints and escalation | — | 2.3 s | ₹0.126 |
| 15 Oct, 11:46 pm | 663a1495 | 4 din ho gaye, 1,20,000 withdrawal abhi tak bank mein nahi aaya | Complaints and escalation | — | 3.4 s | ₹0.122 |
| 15 Oct, 10:10 pm | 991f4d70 | आज सुबह आपका ऐप बंद था और मेरा 6,200 का नुकसान हो गया। यह ठीक नहीं है। | Complaints and escalation | — | 1.8 s | ₹0.170 |
| 15 Oct, 6:17 pm | 7a4212f4 | Why are my charges 1,240 this month? You said zero brokerage. | Complaints and escalation | — | 3.1 s | ₹0.132 |
| 15 Oct, 5:47 pm | ed49baed | 4 दिन हो गए, 1,20,000 की निकासी अभी तक बैंक में नहीं आई | Complaints and escalation | — | 2.3 s | ₹0.167 |
| 15 Oct, 4:18 pm | 8e8af9ec | मेरे खाते में IDEA का ट्रेड है जो मैंने नहीं किया! | Complaints and escalation | — | 3.5 s | ₹0.158 |
| 15 Oct, 3:16 pm | 8d921e50 | I want to talk to a real person, not a bot | Complaints and escalation | — | 1.9 s | ₹0.094 |
| 15 Oct, 12:41 pm | f3e63986 | Refund my 3,400 brokerage right now or I'm going to SEBI | Complaints and escalation | — | 2.1 s | ₹0.112 |
| 15 Oct, 12:40 pm | f76ce800 | mujhe kisi insaan se baat karni hai, bot se nahi | Complaints and escalation | — | 2.1 s | ₹0.098 |
| 15 Oct, 12:29 pm | 17abf555 | Your app was down this morning and I lost 6,200. This is not acceptable. | Complaints and escalation | — | 4.4 s | ₹0.120 |
| 15 Oct, 9:15 am | 1d21f34f | mujhe kisi insaan se baat karni hai, bot se nahi | Complaints and escalation | — | 2.3 s | ₹0.098 |
| 15 Oct, 3:42 am | 3994c203 | is month 1,240 charges kyu kate? zero brokerage bola tha na | Complaints and escalation | — | 4.0 s | ₹0.128 |
| 15 Oct, 1:16 am | 330d1855 | Your app was down this morning and I lost 14,750. This is not acceptable. | Complaints and escalation | — | 4.0 s | ₹0.120 |
| 15 Oct, 1:09 am | 2d789c1d | is month 2,610 charges kyu kate? zero brokerage bola tha na | Complaints and escalation | — | 4.5 s | ₹0.128 |
| 15 Oct, 12:53 am | 4703b3e7 | There's a ADANIPOWER trade in my account I never placed! | Complaints and escalation | — | 2.4 s | ₹0.119 |
| 14 Oct, 10:33 pm | 6d8856ca | मेरा 8,900 ब्रोकरेज अभी वापस करो वरना SEBI में शिकायत करूँगा | Complaints and escalation | — | 2.8 s | ₹0.152 |
| 14 Oct, 9:19 pm | b36d50a2 | mere account mein ADANIPOWER ka trade hai jo maine kiya hi nahi! | Complaints and escalation | — | 4.5 s | ₹0.116 |
| 14 Oct, 8:11 pm | 99921958 | मेरे खाते में ADANIPOWER का ट्रेड है जो मैंने नहीं किया! | Complaints and escalation | — | 1.9 s | ₹0.161 |
| 14 Oct, 7:58 pm | ab3c1eda | Refund my 8,900 brokerage right now or I'm going to SEBI | Complaints and escalation | — | 2.8 s | ₹0.112 |
| 14 Oct, 3:17 pm | ec691f0a | 5 din ho gaye, 75,000 withdrawal abhi tak bank mein nahi aaya | Complaints and escalation | — | 2.2 s | ₹0.120 |
| 14 Oct, 3:01 pm | 7abce3cc | mera 8,900 brokerage abhi refund karo warna SEBI jaunga | Complaints and escalation | — | 2.0 s | ₹0.119 |
| 14 Oct, 2:40 pm | 373ac4cb | आज सुबह आपका ऐप बंद था और मेरा 14,750 का नुकसान हो गया। यह ठीक नहीं है। | Complaints and escalation | — | 3.1 s | ₹0.171 |
| 14 Oct, 12:45 pm | 5815eb7d | subah app band tha aur mera 6,200 ka loss ho gaya, yeh bilkul theek nahi hai | Complaints and escalation | — | 3.1 s | ₹0.120 |
| 14 Oct, 9:07 am | 33ca3398 | mera 3,400 brokerage abhi refund karo warna SEBI jaunga | Complaints and escalation | — | 2.5 s | ₹0.119 |
| 14 Oct, 7:24 am | 78c24a19 | mere account mein IDEA ka trade hai jo maine kiya hi nahi! | Complaints and escalation | — | 2.3 s | ₹0.114 |