Workflows / dhan-assist-support · Gold

Reference answers (gold set)

Done: v1 picked · 180 rows

Continue to rubric

Gold v1 proposed by Dvar · Review · 180 of 180 accepted · Dropped —

180 rows in gold v1 · 180 ready · 0 not ready

180

Rows

5

Topics

3

Languages

180 of 180

Verified

180 rows give a pass rate within ±7 points (95% confidence), with 10% spare.

Rows

A member can swap or drop a row.

Topics

Orders and order status 36

KYC and account 36

Algo and backtest 36

Complaints and escalation 36

Language

en 60

hi 60

**Rows**. One row per customer message in this version.
Customer message	Topic	Group	Score	State
TOOL RESULTS: KYC: submitted 20 Oct, status Under review. Usual time: 1 working day. CUSTOMER: Is my KYC done? I still cannot trade.	KYC and account	—	1.00	Accepted Today's reply
TOOL RESULTS: KYC: submitted 21 Oct, status Under review. Usual time: 1 working day. CUSTOMER: Is my KYC done? I still cannot trade.	KYC and account	—	1.00	Accepted Today's reply
TOOL RESULTS: KYC: PAN <PAN_1> verified with the Income Tax Department. Name match: yes. CUSTOMER: My PAN is <PAN_1>, can you check it is linked?	KYC and account	—	0.83	Accepted Today's reply
TOOL RESULTS: KYC: PAN <PAN_1> verified with the Income Tax Department. Name match: yes. CUSTOMER: My PAN is <PAN_1>, can you check it is linked?	KYC and account	—	0.50	Accepted Today's reply
TOOL RESULTS: Bank: new account <ACCOUNT_1> added, status Pending verification. Needs a cancelled cheque or a 6-month statement with name and IFSC. CUSTOMER: I added a new bank account. What else do you need?	KYC and account	—	0.83	Accepted Today's reply
TOOL RESULTS: Bank: new account <ACCOUNT_1> added, status Pending verification. Needs a cancelled cheque or a 6-month statement with name and IFSC. CUSTOMER: I added a new bank account. What else do you need?	KYC and account	—	1.00	Accepted Today's reply
TOOL RESULTS: Help: To trade F&O, upload income proof: a 6-month bank statement, latest ITR, salary slip, or demat holdings above ₹10,000. Activation within 24 hours of approval. CUSTOMER: How do I activate F&O?	KYC and account	—	1.00	Accepted Today's reply
TOOL RESULTS: Help: To trade F&O, upload income proof: a 6-month bank statement, latest ITR, salary slip, or demat holdings above ₹10,000. Activation within 24 hours of approval. CUSTOMER: How do I activate F&O?	KYC and account	—	0.83	Accepted Today's reply
TOOL RESULTS: Help: You can add up to 10 nominees from Profile > Nominee. Changes are e-signed with Aadhaar OTP. CUSTOMER: How do I add my wife as nominee?	KYC and account	—	1.00	Accepted Today's reply
TOOL RESULTS: Help: You can add up to 10 nominees from Profile > Nominee. Changes are e-signed with Aadhaar OTP. CUSTOMER: How do I add my wife as nominee?	KYC and account	—	1.00	Accepted Today's reply
TOOL RESULTS: Account: DDPI not active. Selling holdings needs a TPIN + OTP each day, or DDPI (one-time online form, ₹100 + GST). CUSTOMER: Why do I have to enter a TPIN every time I sell ITC?	KYC and account	—	1.00	Accepted Today's reply
TOOL RESULTS: Account: DDPI not active. Selling holdings needs a TPIN + OTP each day, or DDPI (one-time online form, ₹100 + GST). CUSTOMER: Why do I have to enter a TPIN every time I sell WIPRO?	KYC and account	—	1.00	Accepted Today's reply

Rows by topic and language

**Row counts**. How many rows each topic has in each language.
Topic	en	hi	hi-Latn	All
Orders and order status	12	12	12	36
F&O margin	12	12	12	36
KYC and account	12	12	12	36
Algo and backtest	12	12	12	36
Complaints and escalation	12	12	12	36
All	60	60	60	180

Version history1 version

Gold v1 Proposed by Dvar · 20 Oct · Locked with rubric v1 · 180 of 180 verified

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